Stargames casino Casino Test – Online Casino reviews and customer ratings

The StarGames casino had been mixing in the virtual gaming scene for several years but unfortunately it's closed now. The online casino had dedicated itself to a special customer circle and found this according to our experiences also. StarGames had relied primarily on the online implementation of the game machines from Novoline. More than eleven million users worldwide who had already registered in the StarGames casino are proof of this success. The software from StarGames comes mainly from the Austrian developers of Greentube, which is now part of Novomatic AG.

Usability LiveCasinoClub Rating: User Rating: 8.9
Game variety LiveCasinoClub Rating: User Rating: 8.9
Bonus terms LiveCasinoClub Rating: User Rating: 8.9
Deposit and withdrawal LiveCasinoClub Rating: User Rating: 8.9
Customer support LiveCasinoClub Rating: User Rating: 8.9
Casino app and mobile site LiveCasinoClub Rating: User Rating: 8.9

1. Live casino
2. EU License
3. Novoline games
4. Bingo and poker offer

Stargames company licence

Behind the StarGames Casino, Europe Entertainment Limited is based in Malta. The company is endowed with valuable EU licenses from the Lotteries & Gaming Authority of the Mediterranean Authority. The casino game at StarGames takes place in a completely secure environment. Europe Entertainment Limited is also represented on other platforms, such as Skill7.

Casino games – What is on offer?

Dominating the game portfolio at the StarGames Casino, of course, by the game machines from the house Novoline. The classic of the Austrians Book of Ra is of course the most important. The Internet version of Book of Ra is equally attractive. Other well-known Novoline slots include Cinderella, Dazzling Diamonds, Sizzling Hot, Rex, Queen of Hearts and Dolphin’s Pearl. The most popular game machines are available in an additional deluxe version, into which a profit line has been integrated. The eight progressive jackpot slots like Wizzard of Odds or Golden Sevens provide the highest professional pitch. In the meantime, StarGames Casino has more than one hundred gambling machines in the portfolio.

But the slots are already not all. StarGames has developed over the last months to a complete online casino, which can also score off the Novoline line. The casino classics roulette, blackjack, baccarat, sic bo and other games are not too short. StarGames is especially strong in the roulette versions, which are above average. Even the poker friends can indulge their passion in detail. Video Poker machines are as good as the simple Scratch games. Not to mention the excellent payout ratio of 97 percent. This puts the StarGames casino on an absolute top level of the virtual gaming scene. All of the StarGames casinos can be tested in fun mode without money. Immediately after registration the online casino writes off every player 5,000 so-called stars. With the daily gaming, the recreational player is also getting stars. If this is not enough, the virtual money can buy in the onlineshop for a few Euros.

The casino bonus and the other promotions

New customers will receive a bonus of up to 100 Euro at StarGames Casino. The bonus is 100% of the value of the first deposit. New customers, who deposit 50 Euro at the StarGames Casino, can start with a 100 Euro bonus. The bonus conditions are unusually customer-friendly. The bonus amount must be converted only once in order to reach the payout. However, it should be noted that the same number of games must be achieved. Users who have received a bonus of 100 Euro, for example, must have 100 spins behind the slots in order to have the new customer bonus and the profits generated. In practice, the bonuses are very easy to learn. The existing customers will of course not forget the StarGames casino. The regular players can get monthly bonuses without deposit between 3 and 100 Euro depending on the VIP level. Anyone who offers a friend to the StarGames casino may look forward to a supplementary premium of 10 Euro.

Mobile offer

Some of the games are now also available in the HTML 5 version for mobile gambling via smartphone or tablet. The StarGames casino is based on an optimized website version, ie an Instant App. A download is not necessary. The mobile homepage can be selected with any device simply on the smartphone browser. In the test, the StarGames Casino app has been compatible with iOS, Android and Windows. The application is not only very clear, it also contains the most important account management functions. Payouts and withdrawals in StarGames are possible as well as new registrations. There are currently 20 games available. The highlights of the app are Book of Ra, Book of Ra Deluxe, Lord of the Ocean, Lucky Lady’s Charm Deluxe, Mega Joker and Sizzling Hot Deluxe.

Live Casino

The latest “baby” at StarGames is the live casino, where the games baccarat, roulette and blackjack are offered. An English roulette table is offered around the clock and a German roulette table is available every day between 4 and 6 pm. It should not be forgotten that the StarGames casino is at the start with additional bingo and poker arenas.

Customer service

The customer service of the StarGames Casinos earned in the test unfortunately still no maximum marks. The support team is available daily from 8 am to 10 pm for the customers. However, anyone who wants to talk to the employees by phone must be very deep in the bag. The StarGames casino works with a paid hotline, which costs the German fixed net 14 cents per minute. The call can even cost up to 42 cents. Since the online provider simultaneously waives a live chat, StarGames shows at this point little customer-friendly. According to our experience, the enamels are processed quickly, professionally and reliably. The competence and the joy of the service team, on the other hand, do not have to be compromised.

Significant deposit and withdrawal methods

The transfer portfolio of the StarGames casino is far behind the offers of the best online providers. Europe Entertainment Limited is limited to a few important payment channels. The Visa and MasterCard credit cards are accepted as well as the classic bank transfer. The popular direct booking systems are unfortunately missing completely. The e-wallet offer includes Skrill, Click2Pay and ClickandBuy. The narrow portfolio of the Paysafecard is rounded off. When paying out, it should be noted that these are only possible twice a month at the lowest level. Players in the highest VIP level may make five withdrawals. In general, the StarGames casino charges a euro for each booking.

Conclusion

The StarGames casino, which for many years was a leader in the gambling market, has received a push through the cooperation with Novomatic AG. StarGames is the ideal platform for fans of Novoline games. Meanwhile, the framework portfolio has also been adapted accordingly. Games like roulette or blackjack round off the offer perfectly. The StarGames Casino Bonus is not 100% up to 100 Euro per 100% of the hits, but can earn points with very pleasant initial bonus conditions. The mobile casino app may also be praised. Improvements urgently require the availability of customer support. A fee-based service hotline is no longer up-to-date from our point of view.